Privacy policy

Last Updated: June 26, 2026

BAHTANA operates this store and website—including all related information, content, features, tools, products, and services—to provide you with a curated shopping experience (the "Services"). BAHTANA is powered by Shopify, which enables us to deliver these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy supersedes regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood how we collect, use, and disclose your information.

1. Personal Information We Collect or Process

"Personal information" refers to data that identifies or can reasonably be linked to you. It does not include anonymous or de-identified data. Depending on how you interact with the Services, where you live, and as permitted by law, we may collect or process the following categories:

  • Contact Details: Name, billing address, shipping address, phone number, and email address.

  • Financial Information: Credit/debit card details, financial account numbers, payment methods, transaction details, and payment confirmations.

  • Account Information: Username, password, security questions, and settings/preferences.

  • Transaction Information: Items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your transaction history.

  • Communications: Information included when you contact us (e.g., customer support inquiries).

  • Device Information: Details about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage Information: Data regarding how and when you interact with or navigate our Services.

2. Personal Information Sources

We collect personal information from the following channels:

  • Directly From You: When you create an account, use the Services, or communicate with us.

  • Automatically: From your device when navigating our websites or using our products, facilitated by cookies and similar tracking technologies.

  • Service Providers: When we engage third parties (like Shopify) to process data on our behalf.

  • Partners & Third Parties: From marketing partners or affiliates.

3. How We Use Your Personal Information

We use your data for the following operational and commercial purposes:

  • Providing and Improving Services: To fulfill orders, process payments, manage your account, facilitate returns, arrange shipping, remember preferences, and create a customized shopping experience.

  • Marketing and Advertising: To send promotional emails, texts, or postal mail, and to deliver targeted online advertisements based on your activity and purchase history.

  • Security and Fraud Prevention: To authenticate your account, ensure secure checkouts, and detect or investigate fraudulent, unsafe, or malicious activities. (Note: Keep your account credentials safe and do not share them).

  • Customer Communication: To provide responsive customer support and maintain our business relationship.

  • Legal Compliance: To respond to legal processes, law enforcement requests, civil discovery, or to enforce our terms and policies.

4. How We Disclose Personal Information

We may disclose your personal information to third parties under specific circumstances:

  • Service Providers: Vendors who perform essential operations (e.g., Shopify, payment processors, IT management, shipping, and customer support).

  • Marketing Partners: To support personalized advertising. Shopify and other partners use this data according to their own privacy policies. You may opt out of targeted advertising here.

  • By Your Request: When you consent to or direct us to share information (e.g., using social media logins).

  • Corporate Affiliates: Within our corporate group.

  • Legal & Business Transfers: During mergers, bankruptcies, to comply with subpoenas, or to protect the rights and safety of our users and Services.

5. Relationship with Shopify

Our store is hosted on Shopify, which processes personal information to maintain and improve the platform. Information you submit is shared with Shopify and its international partners.

To help protect and grow our business, we utilize Shopify’s enhanced features, which aggregate interaction data across merchants. Shopify acts as the data processor in these instances. To learn more about your rights or how Shopify handles data, review the Shopify Consumer Privacy Policy or visit the Shopify Privacy Portal.

6. Third-Party Websites and Links

Our Services may contain links to external platforms. We do not control and are not responsible for the privacy practices, security, or content of these third-party sites. Information shared on public forums or social networks may be visible to others. Please review the privacy policies of any external sites you visit.

7. Children's Data

The Services are not intended for children. We do not knowingly collect personal information from minors under the age of majority in your jurisdiction, nor do we sell or share the data of individuals under 16 years of age. If you believe a child has provided us with personal information, please contact us to request its deletion.

8. Security and Retention

While we strive to protect your data, no security measure is 100% impenetrable. We advise against sending sensitive information through unsecure channels.

We retain your personal information only as long as necessary to maintain your account, provide Services, resolve disputes, or comply with legal obligations.

9. Your Rights and Choices

Depending on your region, you may have the following rights regarding your personal information:

  • Right to Access/Know: Request a copy of the data we hold about you.

  • Right to Delete: Request the deletion of your personal data.

  • Right to Correct: Request fixes to inaccurate data.

  • Right to Portability: Request the transfer of your data to a third party.

  • Right to Opt-Out: Opt out of the "sale" or "sharing" of data for targeted advertising. We honor Global Privacy Control (GPC) signals for your device/browser. (Other "Do Not Track" signals are currently not recognized).

  • Managing Communications: Unsubscribe from promotional emails at any time using the link at the bottom of our emails. (You will still receive critical order and account updates).

You may designate an authorized agent to exercise these rights on your behalf, subject to verification. We will not discriminate against you for exercising your privacy rights.

10. International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. If data is transferred out of the EEA or the UK, we rely on recognized mechanisms like the European Commission's Standard Contractual Clauses or equivalent UK safeguards to ensure adequate protection.

11. Complaints and Changes to This Policy

Changes: We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The revised policy will be posted here with an updated effective date.

Complaints: If you have concerns about how we process your data, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

12. Contact Us

If you have questions, wish to exercise your rights, or need support regarding our privacy practices, please contact us:

  • Email: wecare@bahtana.com

  • Address: 9836 Via Delores Avenue, Las Vegas, NV, 89117, US